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Careers

Wilco Career Opportunities

At Wilco, people are at the heart of everything we do. It takes skill, talent and a strong work ethic to meet our many challenges and achieve our many goals in today’s highly competitive telecommunications marketplace. We require our employees to excel, be willing to deliver on the promises we make to our customers and, to share our dedication to providing exceptional customer service.

Teamwork is critical to translating our efforts into successes. We enjoy a collegial work environment and place great value on integrity and loyalty. We reward these qualities with opportunities for career advancement and offer a competitive salary and benefits package.

We are known throughout our industry for our strong commitment to diversity in the workforce. We are an Equal Opportunity Employer with a long history of fostering a workplace hospitable to all qualified persons. We may have a job that’s just right for you.

Network Engineer and Installer

ROLE OVERVIEW
Wilco is actively seeking dedicated & talented network installation engineers to join its team that is creating & deploying the next generation of smart building technology. As a network installation engineer, you will be responsible for designing, installing, testing, and maintaining Wilco access control networks in its building-wide deployments.

Key Responsibilities Expand
  • Ability to read construction specifications for low voltage design
  • Prepare and design accurate technical network diagrams for low voltage services.
  • Install reliable networks to include WiFi, ZWave, Zigbee, LoRa, and more. Network equipment will include security gateways, network switches, mounting equipment, access points, hubs/gateways, security boxes, cabling (fiber & Cat), and modems. Buildings will range from new development to retrofits/refurbs, and will range in type from garden style to high-rises.
  • Identify and resolve device and network issues & challenges.
  • Conduct repairs and maintain preventative maintenance schedules for our sites.
  • Monitor and manage networks at our sites. knowledge of infrastructure device installation, configuration and maintenance (i.e. firewalls, routers, switches)
  • Answer any and all questions of the Sales team and/or client with regards to our technology, network design, supported devices, installation methods, installation/site activation timelines.
  • Understand every key aspect of the access control software platforms’ features & limitations, know every devices’ core functions, understand network deployment strategies for both new development projects & retrofit projects, maintain relationships with our installation integrators, and advise the Sales Team to ensure clients receive the right solution for their needs.
  • Provide excellent client service and be able to articulate technology and product positioning to both business and technical users. Be a technical resource for the sales team.
  • Review site layouts, electrical diagrams, site images, and other site information to understand and advise others on the installation / site activation requirements.
  • Conduct prequalifications & site surveys in coordination with the Sales Engineering team as necessary.
  • Actively drive and manage installation & scalability methodology improvements.
  • Completely own the network design & installation process; ensure all aspects of a network activation are completed on-time, at a high quality. Consistently refine this process and own it from initial prospective client engagement to passing the fully installed & activated site to the Welcome Team.
  • Prioritize tasks well and synchronize with team, project management, the client, and the sales team.
  • Be digitally competent; able to use/learn Slack, Email, Word, Excel, Google Sheets & Docs, Adobe Acrobat, web forms, Salesforce, and other common applications.
  • Love what you do & be an integral part of our family that is forging a new path in IoT technology.
  • This position will report directly to the Sales Project Coordinator.
Qualifications Expand
  • 2+ years network installations.
  • Low voltage certified in at least one state.
  • Willing to be based out of / near Philadelphia.
  • Be comfortable traveling around the country for extended periods of time. Most of this position's time will be spent away from the office.
  • Knowledge of infrastructure device installation, configuration and maintenance (i.e. firewalls, routers, switches).
  • Understanding of network connectivity requirements and troubleshooting.
  • Capable of installing network Cat cabling or fiber in challenging retrofits. Able to conquer projects that other contractors would shy-away from.
  • Excited to work in a growing company that always has a full project pipeline.
  • Excited to travel constantly.
  • Capable of performing with minimal supervision.
  • Capable of engaging with clients, partners, distributors, integrators, and customers in a professional manner.
  • Quick to learn new, complex systems and technologies.
  • Excited to impact real people every day through your work.

Social Media and Community Brand Manager

ROLE OVERVIEW
Are you interested in an opportunity to learn the ins and outs of smart property software and lead a brand’s pages on social media? Wilco is actively seeking a social media and community brand manager.

We're looking for you to develop our marketing efforts and find fresh new ways to give our brand a distinctive voice in social media marketing. Other responsibilities include creating social content calendars, analyzing post data, and digging into insights that will keep our social game on point.

Key Responsibilities Expand
  • Create and update WILCO social media channels
  • Create an engagement strategy for the WILCO social channels
  • Interact and engage with people as the WILCO brand
  • Track social analytic growth
  • Work with and manage existing outsourced social media partner.
  • Continue existing marketing campaigns across social media
  • Work with marketing and communications team to create and implement campaigns
  • Promote events where WILCO employees are speaking, sponsoring, or attending
  • Develop content calendars on a weekly and monthly basis for company brands
  • Monitor analytics with social media team to identify viable ideas
  • Create engaging social media content
  • Assist in the general distribution of press releases and media alerts
  • Provide support to our marketing team at live and online events
  • Attended and document local events
  • Update company headshots for the website
Qualifications Expand
  • Relevant experience in social media, marketing, and/or communications
  • Excellent oral and written communication skills
  • In-depth working knowledge of LinkedIn, Facebook, Twitter, Instagram, and YouTube
  • Experience with social media analytics, like Facebook Insights (Google Analytics is a plus)
  • Basic knowledge of Photoshop and video editing are a plus
Hours and Compensation Expand

This could be a part time or full time position. Able to work remotely. Salary range $45K. Salary also commensurate with experience.

Interview Process Expand

PHASE 1: A member of our team will contact you to arrange a call to discuss your
background and interest in the role.

PHASE 2: You will be invited to interview with the team in person/or over zoom.
Throughout this phase of the interview process, you will get the chance to interact with our team in a casual, free-flowing environment.

Interested? Please send your resume to:

info@wilcoinc.com

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1035 Camphill Road
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215.540.3930

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