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The Terms of
Service in this Agreement (the “Agreement”) are entered into by
and between the subscriber (“you,” “your” or “Subscriber”) and
Wilco Electronic Systems Inc (“Wilco Electronic Systems Inc,”
“us” or “we”). You are deemed to have accepted this Agreement
upon the earliest of: (a) your submission of an order; (b) your
accepting the terms and conditions electronically during the
ordering process; or (c) your use of the Service (as defined
herein). This Agreement includes the terms set forth herein, the
Acceptable Use Policy, the Privacy Policy, and all other
materials specifically referenced in this Agreement, all of
which are incorporated by reference herein. This Agreement sets
forth the terms and conditions under which you agree to use the
Service.
SERVICE.
Wilco Electronic Systems Inc will provide you with dedicated
access to the Internet, subject to the terms and conditions set
forth herein (the “Service”). Speeds on the various plans will
vary depending on many factors, including but not limited to
distance from the local service provider’s central office,
internet congestion, upload and download speed of your
destination server. Service is provided in conjunction with a
circuit provider, which may be your local phone company. The
circuit provider retains the right to cancel the service before
or after installation at their sole discretion at any time.
Although pre-qualification provides a good measure of certainty
regarding service availability, it is not a guarantee of
service. We recommend waiting until service is installed and
tested for a few weeks before assuming that service will be
available and of good quality.
PROVIDERS.
The application of certain terms herein vary depending on
whether the phone line or circuit for a Subscriber is AT&T (an
“AT&T Subscriber”), Verizon (a “Verizon Subscriber”), or Covad
(a “Covad Subscriber”). Wilco Electronic Systems Inc breaks out
each phone line or circuit for a Subscriber by Networks. A
Subscriber in “Network 1” or “Network 2” is a AT&T Subscriber, a
Subscriber in “Network 3” is a Verizon Subscriber, and a
Subscriber in “Network 4” is a Covad Subscriber, and a
Subscriber in “Network 6” is a Qwest Subscriber.
SUBSCRIBER
INFORMATION. You acknowledge that you are
eighteen (18) years of age or older, and you agree that you have
the legal authority to enter into this Agreement and affirm that
the information you supply to us is correct and complete. You
understand that Wilco Electronic Systems Inc relies on the
information you supply and that providing false or incorrect
information may result in Service delays or the suspension or
termination of your Service. You agree to promptly notify Wilco
Electronic Systems Inc whenever your personal or billing
information changes, including without limitation, your name,
address, telephone number, and credit card number and expiration
date, if applicable.
GENERAL PRICING AND
FEES. Wilco Electronic Systems Inc’s prices are
shown in the Pricing Schedule and you will be charged based on
the Plan and Options you select during the ordering process. A
Subscriber who selects a “Month to Month” Plan (a “Monthly
Subscriber”) will pay the monthly price(s) listed on the Pricing
Schedule corresponding to the Plan and Options chosen by such
Monthly Subscriber at the time of order. However, such monthly
prices are subject at any time to increase to Wilco Electronic
Systems Inc’s then current prices. A Subscriber who selects a “1
Year Contract” Plan (an “Annual Subscriber”) will pay the
monthly price(s) listed on the Pricing Schedule corresponding to
the Plan and Options chosen by such Annual Subscriber at the
time of order. Such monthly prices for Annual Subscribers are
guaranteed for the initial twelve (12) month Term. Following the
initial twelve (12) month Term, an Annual Subscriber will
automatically become a Monthly Subscriber and will pay Wilco
Electronic Systems Inc’s then current prices, subject to
increase as described above, unless such Subscriber registers
for a new “1 Year Contract” Plan at such time, to the extent
available. An Annual Subscriber may upgrade or downgrade their
DSL Service to a different speed plan during their initial (12)
month Term. Any such Annual Subscriber so upgrading or
downgrading may, at the time of upgrade or downgrade, select
either (a) a “Month to Month” rate, in which case such
Subscriber shall continue to be subject to all of the terms and
conditions of this Agreement for the remainder of such
Subscriber’s initial twelve (12) month Term and following such
initial Term, such Subscriber will automatically become a
Monthly Subscriber and will pay Wilco Electronic Systems Inc’s
then current prices, subject to increase as described above,
unless such Subscriber registers for a new “1 Year Contract”
Plan at such time, to the extent available or (b) a “1 Year
Contract” Plan, in which case such Subscriber’s initial twelve
(12) month Term shall restart on the date of such upgrade,
provided that such Subscriber shall continue to be subject to
all of the terms and conditions of this Agreement for the period
prior to such upgrade or downgrade. In addition to regular fees
set forth in the Pricing Schedule, you agree to pay all other
charges, including but not limited to applicable taxes, network
usage and surcharges, including charges imposed against Wilco
Electronic Systems Inc by third party providers that it passes
on to you. The taxes and surcharges may vary on a monthly basis;
any variations will be reflected in your monthly charge. The
current Supplier Surcharge Recovery is one dollar and
ninety-three cents ($1.93) for all clients. Texas Residents are
also subject to an Internet Tax on all monthly services of eight
and three-tenths percent (8.3%) after the first twenty-five
dollars ($25.00). When possible, Wilco Electronic Systems Inc
will break out such charges on the monthly invoice. You may
change your plan speed at any time. A fifty dollar ($50.00)
downgrade fee will apply to any AT&T Subscriber, Verizon
Subscriber, or Qwest Subscriber who downgrades their speed. A
ninety-nine dollar ($99.00) fee will apply to any Covad
Subscriber who upgrades or downgrades their speed. A fifty
dollar ($50.00) fee will apply to any Subscriber who switches
from a Static IP to a Dynamic IP. Promotional packages are only
available to first time Wilco Electronic Systems Inc
Subscribers.
SETUP AND ACTIVATION
FEES. Upon entering into this Agreement, a
non-refundable setup fee will apply to all Monthly Subscribers.
Upon entering into this Agreement, a non-refundable activation
fee of one hundred dollars ($100.00) will apply to all Annual
Covad Subscribers.
PAYMENT, LATE FEES AND
OTHER CHARGES. There is no money back guarantee
for any Services unless specifically written in a special one
time promotion. There are no pro-rated refunds for unused time.
Unless otherwise stated in the Pricing Schedule, Wilco
Electronic Systems Inc will invoice Subscribers monthly.
Invoices will be on a full calendar month basis. New Subscribers
who enter into this Agreement after the first day of any month
will be billed on a pro-rated basis for their first month of
Service and thereafter on a full calendar month basis.
Subscribers agree to pay within twenty (20) days from receipt of
an invoice. If a Subscriber does not pay an invoice within such
twenty (20) day period, Wilco Electronic Systems Inc may deny,
discontinue or otherwise suspend such Subscriber’s Service until
full payment is received. Subscribers are responsible for paying
monthly subscription fees while Services are suspended due to
non-payment. All accounts suspended for non-payment are subject
to a ten dollar ($10.00) re-activation fee. Subscribers are
responsible for any disputed charges beyond sixty (60) days from
the date of the charge. Any account which goes into collection
status will be transferred to a collection agency and incur a
twenty-five dollar ($25.00) processing fee and all other
applicable fees and charges. Subscribers must pay a twenty-five
dollar ($25.00) service charge on all returned checks, disputed
credit cards, and credit card chargebacks. Past due accounts
will accrue a monthly charge of one and one-half percent (1.5%)
of the past due balance or one dollar ($1.00), whichever is
greater.
EQUIPMENT.
Wilco Electronic Systems Inc will provide a AT&T,
Verizon, Covad or Qwest Subscriber with the free use of a modem
(California use tax is required in California). Subscriber must
return to Wilco Electronic Systems Inc the complete modem kit in
a useable condition at Subscriber’s expense within thirty (30)
days of termination of the Service by Subscriber or Wilco
Electronic Systems Inc. Subscriber must pay ninety-nine dollars
and ninety cents ($99.90) plus applicable taxes to purchase any
modem Subscriber does not return to Wilco Electronic Systems Inc
in working condition within such thirty (30) day period.
SOFTWARE.
In connection with our provision of the Service, we may provide
to you, via download, CD, other media, or other delivery method,
the use of certain software which is owned by Wilco Electronic
Systems Inc or its third party licensors, providers and
suppliers, and which may be provided free or for a fee,
including client and/or network security software (the
“Software”). We reserve the right to update or change the
Software from time to time and you agree to cooperate in
performing such steps as may be necessary to install any updates
or upgrades to the Software. You may use the Software only as
part of or for use with the Service and for no other purpose.
The Software may be accompanied by an end user license agreement
from Wilco Electronic Systems Inc or a third party. Your use of
the Software is governed by the terms of that license agreement
and by this Agreement, where applicable. You may not install or
use any Software that is accompanied by or includes an end user
license agreement unless you first agree to the terms and
conditions of the end user license agreement
TERM.
This Agreement is effective upon Subscriber’s acceptance as
provided above and shall continue until terminated by Subscriber
or Wilco Electronic Systems Inc pursuant to this Agreement. Each
Monthly Subscriber is on automatically renewing monthly terms
beginning on the first day of each calendar month (or, for the
first monthly term, the full or partial month beginning with
Subscriber’s acceptance as provided above). An Annual Subscriber
is on a twelve (12) month term beginning on the day such
Subscriber accepts the terms of this Agreement as provided
above. An Annual Subscriber who upgrades or downgrades to a
“Month to Month” rate during their initial twelve (12) month
Term pursuant to section 4, shall continue to be on the same
twelve (12) month Term. An Annual Subscriber who upgrades or
downgrades to a “1 Year Contract” Plan during their initial
twelve (12) month Term pursuant to section 4, shall begin a new
initial twelve (12) month Term on the date of such upgrade.
Following the initial twelve (12) month Term, an Annual
Subscriber will automatically become a Monthly Subscriber.
TERMINATION BY
SUBSCRIBER. Subscriber may terminate this
Agreement at any time for any reason by providing Wilco
Electronic Systems Inc with a thirty (30) day written notice in
the form of a valid written termination request and paying all
fees and other charges accrued or otherwise payable under the
terms of this Agreement. Such thirty (30) day period begins on
the date on which Wilco Electronic Systems Inc receives
Subscriber’s valid written termination request. A Monthly
Subscriber’s termination will be effective on the later of (a)
the end of last day of the calendar month during which such
thirty (30) day period ends (e.g., a valid written termination
request received by Wilco Electronic Systems Inc any time during
January will result in termination effective at the end of
February) or (b) the end of last day of the calendar month
requested by the Monthly Subscriber. An Annual Subscriber’s
termination, if received by Wilco Electronic Systems Inc at
least thirty (30) days prior to the end of their twelve (12)
month term, will be effective at the end of such twelve (12)
month term, unless such Annual Subscriber requests an earlier
date. Notwithstanding the foregoing provisions of this section
11, if Wilco Electronic Systems Inc receives a written
termination request from a Subscriber, Wilco Electronic Systems
Inc may, in its sole discretion, terminate this Agreement on a
date earlier than the date otherwise prescribed by this section
11. If this Agreement is terminated prior to the end of an
Annual Subscriber’s twelve (12) month term, such Annual
Subscriber must pay, in addition to all fees and other charges
accrued or otherwise payable under the terms of this Agreement,
an early termination fee in the amount of two hundred and fifty
dollars ($250.00) (“Early Termination Fee”). In the event an
Annual Subscriber terminates this Agreement prior to the end of
their twelve (12) month term because of a service-related
problem not caused by the Subscriber that Wilco Electronic
Systems Inc has failed to cure after what Wilco Electronic
Systems Inc determines in its sole discretion to be a reasonable
amount of time based on the circumstances, the Subscriber is
entitled to a waiver of the Early Termination Fee. For such
waiver to apply, the reason for the waiver stated above must
have occurred before termination and the Subscriber must report
such reason for termination to Wilco Electronic Systems Inc in
its valid written termination request. Wilco Electronic Systems
Inc must in turn be given the opportunity to resolve the problem
and the Subscriber must be willing to troubleshoot with Wilco
Electronic Systems Inc as well as be available for and authorize
the dispatch of a network provider technician. Wilco Electronic
Systems Inc does not monitor Subscriber accounts for activity,
and absence of activity or cancellation of a Subscriber’s
telephone number will never constitute a termination request. A
written termination request is valid only if it includes your
DSL phone number, main username, date you wish the service to be
cancelled and the reason for canceling and is submitted via
email to {2}.
TERMINATION BY Wilco
Electronic Systems Inc. If, in Wilco Electronic
Systems Inc’s sole discretion, (a) a Subscriber is in breach of
any of the terms of this Agreement (including but not limited to
the Acceptable Use Policy); (b) a Subscriber’s use of the
Service is prohibited by law or is disruptive to, adversely
impacts or causes a malfunction to the Service, Wilco Electronic
Systems Inc’s servers or other equipment, or the use and
enjoyment of other users; (c) a Subscriber acts in an abusive or
menacing manner when dealing with Wilco Electronic Systems Inc’s
technical support staff, customer service staff or any other
Wilco Electronic Systems Inc employees or representatives; (d)
Wilco Electronic Systems Inc receives an order from a court to
terminate a Subscriber’s Service; or (e) Wilco Electronic
Systems Inc for any reason ceases to offer the Service, then
Wilco Electronic Systems Inc at its sole election may terminate
or suspend such Subscriber’s Service immediately without notice.
For a termination in accordance with this paragraph, Subscriber
remains liable for all unpaid fees and other charges accrued or
otherwise payable under the terms of this Agreement, including
without limitation the Early Termination Fee and equipment
charges set forth herein, if applicable.
TERMINATED SUBSCRIBER.
Wilco Electronic Systems Inc, in its sole
discretion may refuse to accept a Subscriber’s application for
renewal or resubscription following a termination or suspension
of such Subscriber’s use of the Service. If a Subscriber’s
Service is terminated for any reason, such Subscriber, upon
approval by Wilco Electronic Systems Inc, may enter into a new
Agreement and must pay a new setup or activation fee as provided
above. Upon the termination of a Subscriber’s use of the
Service, Wilco Electronic Systems Inc has the right to
immediately delete all data, files and other information stored
in or for the Subscriber’s account without further notice to the
Subscriber.
SPEED OF SERVICE.
Speed rate depends upon the Subscriber’s Plan and line
capabilities (e.g., loop length, line condition, gauge of copper
wire and Phone Company provisioning). The maximum speed for ADSL
is stated under optimal conditions and may vary significantly.
Speeds are subject to a 20% overhead (e.g., 768k stated speed =
768k times 80% throughput = 614k actual speed). Minimum speeds
are offered for a AT&T Subscriber and are based on the package’s
listed minimum speed minus 20% overhead (e.g.,
384-1500k/128-256k stated speed = 384k times 80% throughput =
307k actual speed.) Actual speeds that fit the 80% of the
minimum throughput criteria are considered acceptable. A Verizon,
Covad or Qwest Subscriber has no minimum speeds. All Services
are provided on an AS IS basis and throughput speeds are not
guaranteed.
EASY ISP CHANGE FOR
AT&T SUBSCRIBERS. Completing the AT&T ISP change
form authorizes AT&T to terminate DSL service with your current
Internet service provider and further authorizes AT&T to
establish DSL service with Wilco Electronic Systems Inc. Opting
to use the ISP change process will reduce or eliminate the
amount of downtime that you may experience when switching from
your current Internet service provider to Wilco Electronic
Systems Inc. Most Subscribers experience less than twenty four
(24) hours of downtime during this process but overall downtime
can be between zero (0) and four (4) business days. You are
responsible, and you hold Wilco Electronic Systems Inc harmless,
for any and all early termination, cancellation or other fees,
charges or obligations resulting from your change of Internet
service provider.
INSTALLATION.
Unless otherwise requested by the Subscriber, the first
available installation date will be provided. Any installation
date provided to a Subscriber is only an estimate and is no way
a guaranteed installation date. Subscribers understand and agree
that circumstances may arise which delay a Subscribers estimated
installation date and any such delay will not be considered a
breach of this Agreement by Wilco Electronic Systems Inc.
Payment for your initial month’s service (and if applicable:
setup fees, installation fees, and equipment) must be received
prior to your turn-on date in order for your setup instructions
and IP information to be released to you. If your payment is not
received by your turn-on date, you will be responsible for the
service fees even though your IP and setup information has not
been provided to you. A Subscriber’s computer must be equipped
with an Ethernet Network Interface (NIC) card for proper DSL
operation. Wilco Electronic Systems Inc does not include a PCI
NIC card as part of the modem package.
SELF-INSTALLATION.
Self-installation allows the Subscriber to install their DSL
equipment. This option provides service to the minimum point of
entry (“MPOE”) of your phone service. Your MPOE is normally
located outside your building. Inside wiring and inside wiring
repair is not included with this option. If inside wiring or
inside wiring repair is required, you must contract with your
circuit provider or other professional for such work at your own
cost. Faulty inside wiring is not grounds for cancellation of
your contract. Multi-line phones, phone systems, alarm system or
special phone configuration may require a professional
installation or special multi-line phone filters. Wilco
Electronic Systems Inc does not provide nor is responsible for
any special equipment including but not limited to a POTS
splitter or multi-line phone filters. A required professional
installation, need for special equipment in order to establish a
connection or an incompatible phone line or phone system is not
grounds for cancellation of your contract. A sixty dollar
($60.00) transfer fee will apply to any AT&T or Verizon
Subscriber and a one hundred dollar ($100.00) transfer fee will
apply to any Covad or Qwest Subscriber who must transfer their
service to a standard phone line due to an incompatible phone
line or phone system.
PROFESSIONAL
INSTALLATION. Subscribers may request a
Professional Installation for a one-time fee of two hundred
dollars ($200.00) in the case of an AT&T Subscriber, and one
hundred forty-nine dollars ($149.00) in the case of a Qwest
Subscriber. The Professional Installation includes setup of
Subscriber’s DSL modem only, including inside wiring if needed.
It does not include installation of Subscriber’s network card or
setup of Subscriber’s computer. Professional Installations are
not available to Verizon Subscribers. If a Verizon Subscriber
requires a Professional Installation it is the Subscriber’s
responsibility to hire a third party technician.
SUBSCRIBER SUPPLIED
MODEM. If a Subscriber supplies their own modem,
the Subscriber assumes the risk of service incompatibility.
Incompatible Subscriber modems or other Subscriber equipment
shall not relieve Subscribers from any of their obligations
under this Agreement while troubleshooting defective or
incompatible equipment even if Subscriber’s Service is down
during such periods of troubleshooting.
SUBSCRIBER PREMISE
EQUIPMENT. The PPPoE connection will allow one
computer to use your DSL connection. Static IP accounts include
a DSL bridge which can be used ahead of one computer or router
provided by you. Wilco Electronic Systems Inc does not provide
support for router(s). All packages include basic instructions
and support.
TECHNICAL SUPPORT.
Wilco Electronic Systems Inc assumes that the
Subscriber has a basic understanding of their computer. Wilco
Electronic Systems Inc will not train you in basic computer
skills (e.g., deleting files or creating directories). Technical
support is intended to facilitate the setup of your properly
functioning computer system for access to our services. Your
computer must recognize your modem or network card, and receive
a dial tone or network link connectivity before any technical
support will be dispensed. Our technical support staff is not
trained to, has no obligation to and will not assist you in
installing and/or troubleshooting modems, network cards,
routers, complex network configurations or telephone lines,
neither will they provide any technical assistance or support
for any third party Software. Wilco Electronic Systems Inc is
not responsible for connection problems due to a computer that
is infected with viruses, spyware or malware. It is the
Subscriber's responsibility to initiate and be available for
technical support during Wilco Electronic Systems Inc's hours of
operation. If a Subscriber wishes to utilize Wilco Electronic
Systems Inc's technical support, the Subscriber must be
available to help troubleshoot the connection or computer setup.
Wilco Electronic Systems Inc does not provide on-site technical
support. However phone company technicians may be dispatched to
troubleshoot the circuit with a Subscriber's approval. The
Subscriber is solely responsible for all charges involved with
dispatching a technician to troubleshoot their line. For AT&T
Subscribers and Verizon Subscribers, charges are currently sixty
dollars ($60.00) per visit or truck roll which includes one-half
(1/2) hour of work and thirty-five dollars ($35.00) for each
additional one-half (1/2) hour of work. For Covad Subscribers,
charges are currently ($175.00) per visit which includes
one-half (1/2) hour of work. For Qwest Subscribers, charges are
currently ($100.00) per visit which includes one-half (1/2) hour
of work. All such charges are subject to change with no prior
notice. Subscriber understands and agrees that any such
technician or other person dispatched to troubleshoot
Subscriber's line is not an employee or agent of Wilco
Electronic Systems Inc and Wilco Electronic Systems Inc is not
liable for any damages, costs or expenses relating to or arising
from any acts, errors or omissions by any such technician or
other person.
MAINTAINING CURRENT
TELEPHONE SERVICE. DSL service shares the
Subscriber’s current telephone line and service. It is the
Subscriber’s sole responsibility to maintain the phone line and
phone number of original installation in continuous working
order with the local phone company in order to receive the
Services. A Subscriber who disconnects telephone service remains
responsible for monthly service fees, Early Termination Fees and
all other fees, charges and other obligations provided for in
this Agreement. A sixty dollar ($60.00) transfer fee will apply
to any AT&T or Verizon Subscriber and a one hundred dollar
($100.00) transfer fee will apply to any Covad or Qwest
Subscriber who changes their current telephone service. This
includes but is not limited to change of phone number, change of
phone line or change of service location. A change in phone
service will result in downtime while service is reestablished.
IP ADDRESSES.
Each Subscriber is allowed one (1) computer device per IP
address. Upon expiration, cancellation or termination of this
Agreement, a Subscriber must relinquish any IP addresses or
address blocks assigned to them by Wilco Electronic Systems Inc.
Wilco Electronic Systems Inc may choose to assign any Subscriber
a new IP address at any time.
ACCEPTABLE USE.
Subscriber agrees to use the DSL Service in accordance with
Wilco Electronic Systems Inc’s acceptable use policy
(“Acceptable Use Policy”) published at
http://www.wilcoinc.com/. Wilco Electronic Systems Inc
reserves the right to make changes to the Acceptable Use Policy
without notice.
PRIVACY POLICY.
DSL Extreme will treat each Subscriber’s personal information in
accordance with Wilco Electronic Systems Inc’s privacy policy
(“Privacy Policy”) published at
http://www.wilcoinc.com/. Subscriber agrees to the terms of
the Privacy Policy. Wilco Electronic Systems Inc reserves the
right to make changes to the Privacy Policy without notice.
WARRANTIES AND
LIMITATIONS OF LIABILITY.
YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE, EQUIPMENT AND
SOFTWARE SUPPLIED HEREUNDER IS PROVIDED ON AN “AS IS” OR “AS
AVAILABLE” BASIS, WITH ALL FAULTS. EXCEPT AS OTHERWISE
SPECIFICALLY SET FORTH IN THIS AGREEMENT AND AS OTHERWISE
SPECIFICALLY SET FORTH IN ANY MANUFACTURER WARRANTY FOR ANY
SOFTWARE OR EQUIPMENT PROVIDED BY Wilco Electronic Systems Inc
(BUT ONLY IF SUCH WARRANTY IS INCLUDED WITH SUCH SOFTWARE OR
EQUIPMENT). Wilco Electronic Systems Inc (AND ITS OFFICERS,
EMPLOYEES, PARENT, SUBSIDIARIES, AND AFFILIATES), ITS THIRD
PARTY LICENSORS, PROVIDERS AND SUPPLIERS DISCLAIM ANY AND ALL
WARRANTIES FOR THE SERVICE, SOFTWARE AND EQUIPMENT WHETHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ACCURACY, NON-INFRINGEMENT, NON-INTERFERENCE, TITLE,
COMPATIBILITY OF COMPUTER SYSTEMS, INTEGRATION, AND THOSE
ARISING FROM COURSE OF DEALING, COURSE OF TRADE, OR ARISING
UNDER STATUTE. NO ADVICE OR INFORMATION GIVEN BY Wilco
Electronic Systems Inc OR ITS REPRESENTATIVES SHALL CREATE A
WARRANTY. USE OF Wilco Electronic Systems Inc TECHNICAL SUPPORT
IS AT YOUR OWN RISK AND IS NOT WARRANTED.
Wilco Electronic Systems Inc DOES NOT WARRANT OR GUARANTEE THAT
DSL SERVICE CAN BE PROVISIONED TO YOUR LOCATION, OR THAT
PROVISIONING WILL OCCUR ACCORDING TO A SPECIFIED SCHEDULE, EVEN
IF Wilco Electronic Systems Inc HAS ACCEPTED YOUR ORDER FOR DSL
SERVICE. THE PROVISIONING OF DSL SERVICE IS SUBJECT TO CIRCUIT
AVAILABILITY AND OTHER FACTORS, INCLUDING WITHOUT LIMITATION,
LOOP LENGTH, THE CONDITION OF YOUR TELEPHONE LINE AND WIRING
INSIDE YOUR LOCATION, AND YOUR COMPUTER/DEVICE CONFIGURATION AND
CAPABILITIES, AMONG OTHER FACTORS. IN THE EVENT YOUR LINE IS NOT
PROVISIONED FOR ANY REASON, NEITHER YOU NOR Wilco Electronic
Systems Inc SHALL HAVE ANY DUTIES OR OBLIGATIONS UNDER THIS
AGREEMENT (OTHER THAN YOUR OBLIGATION TO RETURN ANY Wilco
Electronic Systems Inc -PROVIDED EQUIPMENT, PURSUANT TO THE
TERMS OF THIS AGREEMENT).
Wilco Electronic Systems Inc DOES NOT WARRANT THAT THE SERVICE,
SOFTWARE OR EQUIPMENT PROVIDED BY Wilco Electronic Systems Inc
WILL PERFORM AT A PARTICULAR SPEED, BANDWIDTH OR DATA THROUGHPUT
RATE, OR WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF
VIRUSES, WORMS, OR THE LIKE. Wilco Electronic Systems Inc SHALL
NOT BE LIABLE FOR LOSS OF YOUR DATA, OR IF CHANGES IN OPERATION,
PROCEDURES, OR SERVICES REQUIRE MODIFICATION OR ALTERATION OF
YOUR EQUIPMENT, RENDER THE SAME OBSOLETE OR OTHERWISE AFFECT ITS
PERFORMANCE. Wilco Electronic Systems Inc MAKES NO WARRANTY
REGARDING ANY TRANSACTIONS EXECUTED USING THE SERVICE, THE
SOFTWARE, THE EQUIPMENT OR THE INTERNET. Wilco Electronic
Systems Inc MAKES NO WARRANTY REGARDING THE CONTENT AND
INFORMATION ACCESSED BY USING THE SERVICE, THE SOFTWARE, THE
EQUIPMENT OR ANY LINKS DISPLAYED. YOU EXPRESSLY ASSUME ALL RISK
AND RESPONSIBILITY FOR USE OF THE SERVICE, THE SOFTWARE, THE
EQUIPMENT AND THE INTERNET GENERALLY. YOU AGREE NOT TO USE THE
SERVICE, THE SOFTWARE OR THE EQUIPMENT IN ANY HIGH RISK
ACTIVITIES WHERE DAMAGE OR INJURY TO PERSON, PROPERTY,
ENVIRONMENT, OR BUSINESS MAY RESULT IF AN ERROR OCCURS.
IN NO EVENT SHALL Wilco Electronic Systems Inc (OR ITS OFFICERS,
EMPLOYEES, PARENT, SUBSIDIARIES, OR AFFILIATES), ITS THIRD PARTY
LICENSORS, PROVIDERS OR SUPPLIERS BE LIABLE FOR: (A) ANY DIRECT,
INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES,
INCLUDING WITHOUT LIMITATION, LOST PROFITS OR LOSS OF REVENUE OR
DAMAGE TO DATA ARISING OUT OF THE USE, PARTIAL USE OR INABILITY
TO USE THE SERVICE, THE SOFTWARE OR THE EQUIPMENT, REGARDLESS OF
THE TYPE OF CLAIM OR THE NATURE OF THE CAUSE OF ACTION,
INCLUDING WITHOUT LIMITATION, THOSE ARISING UNDER CONTRACT,
TORT, NEGLIGENCE OR STRICT LIABILITY, EVEN IF Wilco Electronic
Systems Inc HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIM OR
DAMAGES, OR (B) ANY CLAIMS AGAINST YOU BY ANY OTHER PARTY.
ALL LIMITATIONS AND DISCLAIMERS STATED IN THIS SECTION 30 ALSO
APPLY TO Wilco Electronic Systems Inc’S THIRD PARTY LICENSORS,
PROVIDERS AND SUPPLIERS AS THIRD PARTY BENEFICIARIES OF THIS
AGREEMENT.
ANY RIGHTS OR LIMITS STATED HEREIN ARE THE MAXIMUM FOR WHICH
Wilco Electronic Systems Inc (AND ITS OFFICERS, EMPLOYEES,
PARENT, SUBSIDIARIES, AND AFFILIATES), Wilco Electronic Systems
Inc’S THIRD PARTY LICENSORS, PROVIDERS AND SUPPLIERS ARE
COLLECTIVELY RESPONSIBLE.
THE REMEDIES EXPRESSLY SET FORTH IN THIS AGREEMENT ARE YOUR SOLE
AND EXCLUSIVE REMEDIES. YOU MAY HAVE ADDITIONAL RIGHTS UNDER
CERTAIN LAWS (SUCH AS CONSUMER LAWS), WHICH DO NOT ALLOW THE
EXCLUSION OF IMPLIED WARRANTIES, OR THE EXCLUSION OR LIMITATION
OF CERTAIN DAMAGES. IF THESE LAWS APPLY, OUR EXCLUSIONS OR
LIMITATIONS MAY NOT APPLY TO YOU.
Wilco Electronic Systems Inc RESERVES THE RIGHT TO PURSUE ANY
AND ALL LEGAL AND EQUITABLE CLAIMS AGAINST YOU PERTAINING TO
YOUR USE OR MISUSE OF THE SERVICE, THE SOFTWARE OR THE
EQUIPMENT, OR FOR YOUR BREACH OF THE AGREEMENT (INCLUDING ANY
POLICIES RELATING TO THE SERVICE.)
WITHOUT (A) INCREASING ANY OF THE LIABILITIES OR OTHER
OBLIGATIONS Wilco Electronic Systems Inc (OR ITS OFFICERS,
EMPLOYEES, PARENT, SUBSIDIARIES OR AFFILIATES), ITS THIRD PARTY
LICENSORS, PROVIDERS OR SUPPLIERS ARE OTHERWISE SUBJECT TO
PURSUANT TO THIS AGREEEMNT OR SUBJECTING Wilco Electronic
Systems Inc (OR ITS OFFICERS, EMPLOYEES, PARENT, SUBSIDIARIES OR
AFFILIATES), ITS THIRD PARTY LICENSORS, PROVIDERS OR SUPPLIERS
TO ANY ADDITIONAL LIABILITIES OR OTHER OBLIGATIONS OR (B)
INCREASING ANY OF THE RIGHTS YOU ARE OTHERWISE ENTITLED TO
PURSUANT TO THIS AGREEMENT OR PROVIDING YOU WITH ANY ADDITIOINAL
RIGHTS, THE MAXIMUM AGGREGATE LIABILITY OF Wilco Electronic
Systems Inc (AND ITS OFFICERS, EMPLOYEES, PARENT, SUBSIDIARIES
AND AFFILIATES), ITS THIRD PARTY LICENSORS, PROVIDERS AND
SUPPLIERS FOR DAMAGES HEREUNDER SHALL NOT EXCEED THE UNUSED
PORTION OF YOUR PREPAID FEES, IF ANY.
LINKS.
Wilco Electronic Systems Inc or third parties may provide links
to websites other than
http://www.wilcoinc.com or other resources. Because Wilco
Electronic Systems Inc has no control over such websites and
resources, you acknowledge and agree that Wilco Electronic
Systems Inc is not responsible for the availability of such
external sites or resources and does not endorse and is not
responsible or liable for any content, advertising, products, or
other materials on or available from such websites or resources.
You further acknowledge and agree that Wilco Electronic Systems
Inc will not be responsible or liable, directly or indirectly,
for any damage or loss caused or alleged to be caused by or in
connection with use of or reliance on any such content, goods or
services available on or through any such website or resource.
INDEMNIFICATION.
You agree to defend, indemnify and hold harmless
Wilco Electronic Systems Inc from and against all liabilities,
costs and expenses, including reasonable attorney’s fees,
related to or arising from: (a) any violation of applicable
laws, regulations or this Agreement by you (or any parties who
use your account, with or without your permission, to access the
Service); (b) the use of the Service, the Software, the
Equipment or the Internet or the placement or transmission of
any message, information, software or other materials on the
Internet by you (or any parties who use your account, with or
without your permission, to access the Service); (c) negligent
acts, errors, or omissions by you (or any parties who use your
account, with or without your permission, to access the
Service); (d) injuries to or death of any person and for damages
to or loss of any property, which may in any way arise out of or
result from or in connection with this Agreement, except to the
extent that such liabilities arise from the active negligence or
willful misconduct of the other party; or (e) claims for
infringement of any intellectual property rights arising from
the use of the Service, the Software, the Equipment or the
Internet.
REVISIONS.
Wilco Electronic Systems Inc may revise the terms and
conditions of this Agreement from time to time (including any of
the policies which may be applicable to usage of the Service) by
posting such revisions to our website at
http://www.wilcoinc.com/. Subscribers agree to visit this
page and the links thereon periodically to be aware of and
review any such revisions. Increases to the monthly price of the
Service for Monthly Subscribers shall be effective beginning
with the calendar month following the calendar month in which
such increases are posted. Revisions to any other terms and
conditions shall be effective upon posting. By continuing to use
the Service after revisions are in effect, a Subscriber accepts
and agrees to the revisions and to abide by them. Any Subscriber
who does not agree to the revision(s) must terminate their
Service immediately.
ASSIGNMENT.
You agree not to assign or otherwise transfer, this
Agreement in whole or in part, including the Software or your
rights or obligations under it. Any attempt to do so shall be
void. Wilco Electronic Systems Inc may assign all or any part of
this Agreement without notice and you agree to make all
subsequent payments as directed.
CHOICE OF LAW.
You and Wilco Electronic Systems Inc agree that the substantive
laws of the State of California, without reference to its
principles of conflicts of laws, will be applied to govern,
construe and enforce all of the rights and duties of the parties
arising from or relating in any way to the subject matter of
this Agreement. YOU AND Wilco Electronic Systems Inc CONSENT TO
THE EXCLUSIVE PERSONAL JURISDICTION OF AND VENUE IN A COURT
LOCATED IN LOS ANGELES COUNTY, CALIFORNIA FOR ANY SUITS OR
CAUSES OF ACTION CONNECTED IN ANY WAY, DIRECTLY OR INDIRECTLY,
TO THE SUBJECT MATTER OF THIS AGREEMENT OR TO THE SERVICE.
Except as otherwise required by law, including California laws
relating to consumer transactions, any cause of action or claim
you may have with respect to the Service must be commenced
within one (1) year after the claim or cause of action arises or
such claim or cause of action is barred.
COMPLIANCE.
Wilco Electronic Systems Inc’s failure at any time to
insist upon strict compliance with any of the provisions of this
Agreement in any instance shall not be construed to be a waiver
of such terms in the future. If any provision of this Agreement
is determined to be invalid, illegal or unenforceable, the
validity, legality, and enforceability of the remaining
provisions shall not in any way be affected or impaired thereby,
and the unenforceable portion shall be construed as nearly as
possible to reflect the original intentions of the parties.
THINGS BEYOND Wilco
Electronic Systems Inc’S CONTROL. Wilco
Electronic Systems Inc will not be liable for delays, damages or
failures in performance due to causes beyond its reasonable
control, including, but not limited to, acts of a governmental
body, acts of God, acts of third parties, fires, floods, strikes
or other labor-related disputes, of other things we do not
control, or an inability to obtain necessary equipment or
services.
ENTIRE AGREEMENT.
This Agreement, including all policies posted on Wilco
Electronic Systems Inc’s website, which are fully incorporated
into this Agreement by reference, constitutes the entire
agreement between you and Wilco Electronic Systems Inc with
respect to the subject matter hereto and supersedes any and all
prior or contemporaneous agreements whether written or oral. Any
changes by you to this Agreement, or any additional or different
terms in your purchase orders, acknowledgements or other
documents, written or electronic, are void.
NOTICE.
Notices by Wilco Electronic Systems Inc to you shall be deemed
given: (a) when sent to your Wilco Electronic Systems Inc email
address, (b) when deposited in the United States mail addressed
to you at the address you have specified in your account options
or (c) when hand delivered to your home, as applicable.
SURVIVAL.
All obligations of the parties under this Agreement, which, by
their nature, would continue beyond the termination,
cancellation or expiration of this Agreement, including without
limitation, those provisions relating to Warranties and
Limitation of Liability and Indemnification, shall survive such
termination, cancellation or expiration.
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