•
Learns and performs new connects, reconnects, requested
and non-pay disconnects; adds outlets; installs and/or removes
converters, modems, etc.; learns and performs upgrades and
downgrades of service, including digital services to company
standards. Ensures that the overall installation meets
company standards by analyzing the quality and judging the
acceptability of the services delivered (e.g., picture quality
and signal levels for cable installation, and forward and
reverse levels for HSI installation and digital telephone,
etc.) once the installation is complete.
•
Learns to install any/or all company products and/or services
in residential and/or commercial facilities to company standards.
Will learn to run and certify an additional CATV outlet,
install, configure, operate and maintain the HSI Network
Service, ensure functionality of the Ethernet network interface
card in the customers? computer and digital telephone, as
required.
•
Learns to support company revenues by selling new products
and/or services to customers and attempts to upgrade existing
customers; may be required to meet sales goals.
• Demonstrates and ensures compliance with the philosophy
of making our customers our first priority.
• Presents a professional attitude and appearance;
works effectively in a team environment.
• Completes and submits appropriate paperwork in a
neat, legible, and timely manner.
• Learns safe work practices and performs all work
in a safe manner ensuring the safety of co-workers, customers,
the general public, and the employee.
• Drives Company vehicles safely, complying with all
traffic regulations.
• Performs other duties as required.
Required Qualifications:
• High School diploma or GED.
• Effective oral and written communications skills.
• Ability to safely and regularly perform position
requirements at heights greater than 30 feet. With
or without accommodation, must be physically capable of:
climbing poles, ladders, towers and other structures, and
lifting and carrying up to 70 lbs.
• Ability to manipulate connectors, fasteners, wire
and hand tools, including but not limited to shovels, picks,
wrenches, and other general or specialized small hand tools.
• Valid driver's license with a satisfactory driving
record.
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